KIPP WEBSITE ADVANTAGES AT A GLANCE
ALL ABOUT REGISTRATION & LOGIN
Would you like to register and enjoy all the benefits of the KIPP customer portal? Then we have compiled valuable information for you here.
Our Customer Service team is always happy to assist you with your registration. Please contact us at us.info@kipp.com.
It is currently not possible to change your account details or transfer an account to another person in your account field. To make the desired changes, please contact websupport@kipp.com.
If you have forgotten your password or cannot access your account, you can reset your password via "Forgot your password?" on the login page. You will then receive an email at the email address you provided to reset your password.
You have not received an email? Please be sure to check your spam folder or contact your company's IT department. Company firewalls often prevent the receipt of such emails.
In the event of a blocked customer account, please contact customer service at websupport@kipp.com. To activate an account quickly, please send us your email address, customer name and customer number.
ALL ABOUT ORDERING
Here you can find out all you need to know about ordering and your orders in the KIPP online shop.
In your account section there is a tab called "Order history". All previous orders from your account are listed here and linked to the relevant documents, from order confirmation to delivery note. You can place an order again with just a few clicks and save yourself the time of having to add the products to your shopping cart one by one.
You can view all important documents relating to previous orders in your online account. To do this, click on "Order history" in your account section and select the relevant order.
So far, you can only specify different domestic delivery addresses in the online shop. If you would like to have your order delivered abroad, please contact our customer service at websupport@kipp.com.
Please contact our customer service at websupport@kipp.com.
OTHER INFORMATION
On the respective product page for your desired product, you will find all the important information about the possible versions, as well as the CAD data. The CAD models offer different perspectives, such as 3D or 2D, and various filter options.
Additional function sticky icon: The icon with the dice symbol on the right-hand side of the screen always remains visible, even as you scroll through the website. You can access the desired CAD model directly at any time using the article number quick-entry function.
Our Customer Service team is always happy to assist you. Please contact us at us.info@kipp.com.
Using the image search, you can easily find the right product in the webshop by uploading a photo. Your photo is analyzed using innovative AI and you immediately receive a selection of suitable products from the KIPP range.
Select the photo icons in the search field or in the lower right-hand section of the website to open the image search window.
Upload the image of the product you are looking for using the "Upload files" button or via drag & drop. On your smartphone, you can also take a photo of the product directly via "Take picture".
You will immediately receive the search results for your photo. To specify your selection, you can use the crop icon to the right of the uploaded photo to concretise the selection on the image.
Crop your photo to the desired area to obtain search results for this product only.
YOUR QUESTION WAS NOT ANSWERED?
Our employees are at your disposal at any time.